Privacy Policy for Personal Data Processing


This Privacy Policy is prepared in accordance with the requirements of the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). It defines the procedures for processing personal data and the measures taken by Line Control Automotive (hereinafter, the “Operator”) to ensure the security of personal data.


1. General Provisions


1.1. The Operator’s primary goal is to respect the rights and freedoms of individuals when processing their personal data, including the right to privacy, confidentiality, and protection of personal information.

1.2. This Policy applies to all personal data collected by the Operator through the website [https://linecontrolautomotive.com] and related services.


2. Definitions

• Personal Data – any information that identifies or can be used to identify an individual, including name, phone number, email address, service location, and vehicle details.
• Processing of Personal Data – any action involving personal data, such as collection, storage, use, disclosure, or deletion.
• Consumer – any California resident whose personal data is collected by the Operator.
• Operator – Line Control Automotive, which determines the purposes and means of processing personal data.

3. Rights of Consumers (California Residents)


Under the CCPA/CPRA, you have the right to:

• Know what categories of personal data we collect and how we use it.
• Request access to the personal data we hold about you.
• Request deletion of your personal data, subject to certain exceptions.
• Opt out of the sale or sharing of personal data (we do not sell data).
• Request correction of inaccurate personal data.
• Limit the use of sensitive personal data.

Requests can be made by contacting us at:
📧 [Insert your business email]
📞 [Insert your business phone number]


4. Data We Collect


The Operator may collect the following categories of personal data:

• Identification data (name)
• Contact details (phone number, email address)
• Vehicle information (make, model, year)
• Service details (zip code, location, requested service)
• Communication history with the Operator

5. Purposes of Processing Personal Data


We process personal data for the following purposes:

• Scheduling and performing mobile mechanic services
• Communicating with customers regarding quotes, appointments, and updates
• Processing payments and issuing receipts
• Maintaining service records and warranties
• Ensuring compliance with legal and regulatory requirements

6. Conditions for Processing Personal Data

• Data is processed only with the consent of the consumer or when required by law.
• Data is collected fairly and used only for legitimate business purposes.
• Data will not be used in ways incompatible with the stated purposes.

7. Storage and Protection of Personal Data

• Personal data is stored securely using organizational and technical safeguards to prevent unauthorized access, disclosure, or loss.
• Data is retained only as long as necessary for the purposes stated in this Policy or as required by law.

8. Disclosure of Personal Data

• We do not sell or share personal data with third parties for marketing purposes.
• Data may be shared with trusted service providers (e.g., payment processors) only to the extent necessary to perform services.
• Data may be disclosed to government authorities if required by law.

9. Confidentiality Obligations


The Operator and any authorized parties with access to personal data are required to maintain confidentiality and not disclose personal data without consent, unless required by law.


10. Cross-Border Data Transfers


If personal data is transferred outside the United States, the Operator ensures that appropriate safeguards are in place to protect the data in accordance with applicable privacy laws.


11. Updates to This Policy


This Privacy Policy may be updated from time to time. The current version will always be available on our website at:
[https://linecontrolautomotive.com/privacy]


12. Contact Information


For questions or requests regarding this Policy, please contact us:
Line Control Automotive